Support | NAAEE Conference

You will receive information on Whova, the event platform in your registration confirmation email, inviting you to log in to the desktop app and download the mobile app. Make sure to click on the link in the email to access the Whova app. After you have logged in to the app on both your computer and mobile devices, you shouldn’t have to log in to the conference or Research Symposium again. You can also click on "Go to Web App" to access the conference from your computer.
Please note: The Conference and Research Symposium are separate events (requiring separate registration). You will have to access them separately if you’re registered for one or both.
We strongly suggest that you watch the Whova intro video. It's only 3.5 minutes! An App User Guide is also available.

You will need the email address you used when registering for the conference. You will receive an email from Whova with a link to access the site and participate in events.
Important: If you’ve previously logged into Whova using the “Sign in with Facebook” or “Sign in with Google” or “Sign in with LinkedIn” function, you will need to sign out and create an account with the same email address you used to register in Cvent in order to gain access to the conference materials. View the App Guide >

Enter your email address on the Whova mobile app or desktop app and click “Forgot Password”. Whova will email you a four digit code to verify your identity and create a new password.

If you chose to pay offline when you registered, you need to complete your payment before you can access Whova, the conference platform. Complete your registration by contacting Briggs Burton at 202-419-0412.

Make sure you’re logging in with the email address you used in Cvent to register. If you’re still having trouble, consult the Whova Guide for help.

Recordings of most sessions will be available on the Whova app for one year after the last date of the conference. Please allow at least one week after the live session for the recording to be uploaded and linked to the agenda. (Note: Dr. Ibram X. Kendi’s keynote recording will be available from October 14-20. Dr. Elizabeth Ayana Johnson’s plenary recording will be available October 16-29.)

Visit https://whova.com/portal/webapp/nac_202010/WhovaGuides to learn more about how to use the app and get the most out of your conference experience.

Adding Sessions to your Agenda or Personal Calendar

On the Conference or Research Symposium agenda on the Whova app, you will see a calendar icon to the right of the description. Click the icon to add a session to your agenda with an option to add to your Google calendar. You can access your personal agenda from the event platform app or website.